The COVID-19 pandemic brought major disruptions to many industries, causing massive job losses and huge revenue shortfalls. With travel/tourism and hospitality industries being amongst the most affected areas, the pandemic took its toll on the global economy. Unfortunately, the hospitality industry could not withstand a global health crisis that required people to shelter in place. However, the situation has started to improve in many countries and it’s an opportune time for hospitality service providers to get their businesses back on track.
Availing ERP development services for post-pandemic recovery would help companies in the hospitality sector to overcome the impact of COVID-19. In this post, we highlight the main benefits of ERP development services to strengthen and improve hospitality services. At the same time, we delineate the right approach to extract maximum benefits from custom ERP software development.
In the previous year, a large number of hotels, restaurants, lounges, and travel agencies incurred heavy losses in terms of revenue. Besides, there were several retrenchments and downsizing that left thousands of people employed in these fields jobless. Nevertheless, now that the COVID-19 situation is slowly improving, the companies in the hospitality sector can avail ERP development services for post-pandemic recovery.
Given below are the main benefits of custom ERP software development for a speedy recovery from the adverse effects of COVID-19.
Custom ERP development helps companies in the hospitality sector to significantly improve their housekeeping services in adherence to the best safety protocols. A custom-built ERP application aids in effective task scheduling and tracking, while at the same time, enabling the housekeeping team to monitor staff activities. The main advantage of developing a custom software is that you can customize it as per your business needs. For instance, a hotel chain can develop a custom ERP solution with a dedicated housekeeping module in place. In the housekeeping module, they can also introduce additional features for tracking temperature readings of the staff and managing other routine sanitization tasks.
While availing ERP development services for post-pandemic recovery, you must opt for a dedicated module for front desk management. The ERP module for front desk management normally focuses on segmenting different types of hospitality services. It includes tracking and monitoring food orders, table reservations, hotel bookings, and much more. Besides, it provides real-time updates about the availability of rooms, enabling front desk staff to serve their customers in the best possible way.
During these COVID-times, hotel and restaurant franchises can customize their front-desk systems to facilitate contactless check-in and table reservations. Similarly, they can integrate their ERP systems with thermal scanners to regularly track the temperature readings of their guests. By following these safety protocols, you can easily win the trust of your customers and attract new customers as well.
ERP systems are increasingly beneficial for managing staff activities as they allow managers to track and monitor scheduled tasks in real-time. For instance, the most common functions of an ERP system in hospitality services include managing staff rosters, shifts, room services, staff whereabouts, and more. Besides, using these modules, managers can easily schedule tasks and check the status of services at any time. Custom ERP development services for post-pandemic recovery focus on implementing features to monitor regular disinfection drives and routine sanitization procedures.
With remote working becoming the new normal, cloud ERP has much to offer, even for the people-centric industries. Hotels, restaurants, and travel-related companies can leverage the flexibility of cloud computing to efficiently run their routine operations. Cloud ERP provides business managers in hospitality services the ability to remotely manage their staff activities and gain access to real-time data anytime and anywhere. Besides, it significantly reduces the overall maintenance costs since you don’t need to manage complex hardware and IT infrastructure.
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The COVID-19 outbreak brought the travel and hospitality industry to a standstill in the first quarter of 2020. However, it doesn’t mean that hoteliers should remain shut and wait for this period to pass. In fact, now is the right time to take appropriate measures to overturn the impact of the pandemic. Nevertheless, with several vaccination programs underway in many countries, we are slowly moving towards a post-COVID era. That being said, it is more important than ever to adapt your business to the new normal. Therefore, availing ERP development services for post-pandemic recovery in any industry could be the first step to future-proof your existing software systems.
We are a 360-degree ERP development company that specializes in building custom enterprise modules for diverse business use cases. Our development team carefully analyzes your business requirements and formulates effective strategies to streamline complex workflows and enhance business productivity. We use open-source tools and technologies to develop enterprise-grade ERP applications with custom features and functionalities. Our developers are experienced in using software platforms like Odoo, OFBiz, Opentaps, and ERPNext for custom ERP software development Services. We also have our expertise in CRM application development using open-source technologies. For more detail, visit erpsolutions.oodles.io or write to us at [email protected].