In today’s fast-paced world, no one wants to wait in long queues, whether it is a retail store, healthcare clinic, or movie box office. Despite having an impeccable brand presence, you may lose potential customers due to inadequate measures taken for queue management. With the growing influx of customers, it becomes crucial to have an effective queue management system in place to avoid congestion at checkout counters. A study conducted by the Association of Consumer Research revealed that over 50 percent of customers get annoyed if they have to wait in queues.
The ideal solution to significantly reduce waiting time at offline stores is to implement a holistic queue management software system. Odoo, a comprehensive business application suite, offers promising queuing solutions with a dedicated software module for queue management. In this blog post, we shall explore the significance of Odoo queue management system and the benefits it delivers to retail stores and brick-and-mortar businesses.
Also, Read Odoo CRM Software Development For Sales Pipeline Management
Odoo Queue Management: An Overview of The Module
Odoo queue management system is a software module that provides essential features to efficiently manage waiting queues at hospitals, clinics, stores, and other business areas. Similar to other Odoo modules, it is fully customizable and can be used to develop custom queuing solutions for diverse business needs. Talking about its significance, the queuing module from Odoo helps improve waiting line management, thereby reducing congestion at helpdesks, checkout counters, cash registers, and the likes. In doing so, it enables cross-industry enterprises to maximize sales growth by eliminating ill-managed queues and aids in building healthy customer relationships.
Odoo Queue Management System: Features At a Glance
Now that we understand the significance of Odoo queue management system, let us now take a look at its key features for enterprises.
Self-ticketing and Token System
- – A self-ticketing system to generate waiting tokens at various stores, restaurants, hospitals, clinics, service centers, and many other business areas.
- – Customers can generate tokens and wait for their turn rather than queuing up in front of the counter.
- – The software will automatically display token numbers on a computer screen.
Also, Read Ways To Maximize The Benefits of Odoo eCommerce App Development
Insightful Dashboards
– It offers intuitive admin dashboards to manage and oversee waiting lines, token status, and total number of tickets generated in a day.
– The admin can easily check ticket status and apply various labels to them based on the tasks’ priority.
– It keeps track of the total number of tickets generated in a month or year as well as maintaining historical record of the customers
Segmentation
– Odoo queue management system lets you create different departments based on the type of product or services
– The admin users can easily customize token dispensing sequence and change settings whenever required
Also, Read Odoo PLM Software Implementation For Product Lifecycle Management
Closing Remarks
As we already discussed, Odoo queuing module enables enterprises to stop losing potential customers due to faulty queue management practices. It offers a series of automation tools and features to significantly reduce waiting time by maintaining a swift inflow and outflow of customers at different places. For instance, customers can use its self-ticketing system to easily generate tokens rather than waiting in long queues to get these tokens. Such a queuing system can be increasingly beneficial in today’s pandemic-induced times when it is critical to maintain social distancing at all places. Odoo queue management system would also be effective at conducting safe and smooth vaccination drives while also maintaining social distancing at all times.
Why Choose Us For Odoo ERP Application Development?
At Oodles, we have successfully established ourselves as a prominent Odoo application development company that specializes in building scalable enterprise solutions with custom features. Our developers are experienced in using Odoo modules to build custom software applications from scratch for industry-specific needs of our clients. We also have a proven track record in building custom enterprise applications using open-source software platforms like ERPNext, OFBiz, and Opentaps to address the diverse needs of our customers. Our enterprise-grade Odoo application development services enable enterprises to streamline their operations and gain higher operational efficiencies. Contact us at [email protected] to learn more about our Odoo ERP development services.
