Scope of Work

The MyHelpa team sought our ERP development services to build an AI-based workforce management system that facilitates seamless employee scheduling, staff rostering, and routing services. In short, they wanted to develop a solution to overcome the following challenges faced by homecare agencies:

• Inefficient means of communication between care professionals
• Lack of effective HR management within care agencies
• Lack of effective scheduling and rostering mechanism
• Excessive amount of manual work for care admins
• Absence of an effective tracking system for care process management
• Lack of transparent and fair payroll system for homecare workers
• Absence of a routing solution that could help expedite homecare services